CONTENTS * MARKET OVERVIEW * OVERVIEW OF CONSUMER BOOKING TRENDS * OVERVIEW OF BUSINESS TRAVEL BOOKING TRENDS * CONVENTION AND TRADE SHOW BOOKING TRENDS * OVERVIEW OF ONLINE RESERVATION TRENDS * OVERVIEW OF HOTEL BOOKING OPTIONS * TRAVEL AGENTS * GLOBAL DISTRIBUTION SYSTEMS (GDS) * GDS ACTIVITIES * CONSOLIDATORS * HOTEL BRANDED WEB SITE * HOTELS JOIN FORCES ON THE WEB TO COMPETE WITH CONSOLIDATORS * ONLINE AGENCIES * ONLINE TRAVEL AUCTIONS * CORPORATE TRAVEL BOOKING DEPARTMENTS * WIRELESS HOTEL RESERVATIONS * LEISURE SEGMENTS: * WEDDINGS/ANNIVERSARIES * GRADUATIONS * BAR/BAT MITZVAHS * SCHOOL REUNIONS * MILITARY REUNIONS * FAMILY/RELIGIOUS REUNIONS * BIRTHS * FUNERALS * SURGERY * GROUP TRAVEL VACATIONS * SENIORS * FAMILY TRAVEL VACATIONS * ADVENTURE TRAVEL VACATIONS * ROMANTIC GETAWAYS * CULTURAL VACATIONS * SPORTING VACATIONS * BUDGET GETAWAYS * MID-SCALE GETAWAY * LUXURY GETAWAY * COLLEGE/YOUTH TEAMS * SEMI-PRO TEAMS * PROFESSIONAL TEAMS * FANS * BUSINESS SEGMENTS: * MEETINGS - CORPORATE * MEETINGS - GOVERNMENT * MEETINGS - ASSOCIATIONS * MEETINGS - CONSUMER * TRAINING - UNIVERSITY * SALES OVERVIEW * SALES - JUNIOR SALESMEN * SALES - MID-LEVEL SALES * SALES - ACCOUNT MANAGER * SALES - EXECUTIVE * LEGAL MEETINGS * RELOCATION - MID-LEVEL EMPLOYEES * RELOCATION - EXECUTIVE EMPLOYEES * REFERENCES * RESOURCES